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How we rate5/5
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Very helpful

Tia's service was great, she listened to everything I needed and I was able to save over $1,000 for the year on my health insurance. Thank you so much Tia :).

How we rate5/5
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Great service & saved some money

I came across this service from a Facebook post and thought I had nothing to lose. And indeed I had everything to gain! Liz was most helpful - she did the hard yards in comparing my current cover with other funds in the market, and I ended up changing from our current provider with whom we'd been for over 30 years to another fund, providing high level benefits for a lower monthly premium. It was a seamless process with Liz making all the arrangements.

Margaret Blade
How we rate5/5
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Fantastic customer service

Precise and very informative. Approach was very polite and friendly with a low key, non pushy style mixed with good humor, definitely very user friendly with sincere approach to needs of consumer and finally with an added bonus of excellent product knowledge. Thanks Tia.

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I have only just joined

I have only just joined, but the advice and help I was given in finding the right policy for me was exceptional.

John McKay
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Health Insurance 101

What is Lifetime Health Cover (LHC) loading?

Lifetime Health Cover (LHC) Loading is a Federal Government initiative designed to encourage more Aussies to take up private health insurance at a younger age and continue to maintain it long term.Read more

Do I have to serve waiting periods if I switch health insurance covers?

Generally, if you’re switching to the equivalent health insurance cover, you don’t have to serve waiting periods. But, this is definitely not a one size fits all answer and you’ll need to confirm this with the new fund you’re thinking of switching to, which we can take care of for you.Read more

What is the Australian Government Private Health Insurance Rebate?

The Australian Government rebate on private health insurance is an incentive for more Aussies to take up health cover. If eligible, the government rebate helps to reduce the costs of your insurance premiums when you lodge your tax claim.Read more

Does my health insurance policy automatically provide ambulance cover?

The short answer is no, your health insurance policy may not always give you ambulance cover. Ambulance cover can get complicated depending on where you live and the concessions you’re entitled to. We team want to make understanding ambulance cover a whole lot easier, so we’ve put together this simple guide. This will help you navigate ambulance health cover and make sure you’re protected in the event you need to utilise this crucial service.Read more

What is extras cover and can I save on medical expenses?

Extras cover, also referred to as general treatment or ancillary cover, is a great way to claim health care expenses that Medicare doesn’t cover. If you’re unsure of the policy types and how you can benefit from extras, reading this guide will be very helpful.Read more

What’s the main benefit of having hospital cover?

Private hospital cover helps cover the cost of your medical treatment and healthcare as a private patient in a hospital. This means, you’re covered for things like your hospital treatment and accommodation.Read more

Do I need to take out hospital and extras cover?

The short answer is no, but most people do. Hospital and extras cover is often referred to as “combined cover”. People take it out because they like to be covered in case of an accident, or want choice if they require hospital treatment, as well as having support for their everyday health lifestyle.

How do I know if the Medicare Levy Surcharge (MLS) is relevant to me?

The Medicare Levy Surcharge is a tax imposed by the Australian Federal Government designed to alleviate the pressure of the public healthcare system.Read more

Are all health insurers the same?

Definitely not and the differences are much more significant than people realise. There are two types of health insurers – those who exist to make profits for investors or overseas owners and then there are not-for-profit or mutual funds who exist solely to benefit their members. It always pays to get advice from a third party like us.

Which states in Australia have Private Health Cover?

All states – NSW, VIC, SA, WA, QLD, TAS, ACT, NT - in Australia have different health insurers who provide private health cover. If you live in the market of NSW or any other part of Australia, it pays to understand who your local health insurer is as some of the benefits and third party arrangements can vary depending on where you live.Read more

What is the difference between a private hospital and public hospital?

Private health insurance patients can avoid the long waits by being treated in private hospital, so you’re treated at a convenient time for you and you can choose who you’re treated by.

When will my health insurance premium increase?

Health insurance premium rate rises typically happen from the 1st of April each year. Some health funds increase their premiums more than others. The 2017 average premium percentage rate increase announced by the Federal Health Minister was 4.84%.Read more


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