How our service works
We’ll ask you some questions to better understand your needs and find cover that’s right for you.
Review your personalised policy options, or get some advice from our team over the phone.
When you’ve found the policy that’s right for you, apply online or give us a call and we’ll set up everything for you.
Tia's service was great, she listened to everything I needed and I was able to save over $1,000 for the year on my health insurance. Thank you so much Tia :).Sarah
I came across this service from a Facebook post and thought I had nothing to lose. And indeed I had everything to gain! Liz was most helpful - she did the hard yards in comparing my current cover with other funds in the market, and I ended up changing from our current provider with whom we'd been for over 30 years to another fund, providing high level benefits for a lower monthly premium. It was a seamless process with Liz making all the arrangements.Margaret Blade
Precise and very informative. Approach was very polite and friendly with a low key, non pushy style mixed with good humor, definitely very user friendly with sincere approach to needs of consumer and finally with an added bonus of excellent product knowledge. Thanks Tia.Mike
I have only just joined, but the advice and help I was given in finding the right policy for me was exceptional.John McKay
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Health Insurance 101
Lifetime Health Cover (LHC) Loading is a Federal Government initiative designed to encourage more Aussies to take up private health insurance at a younger age and continue to maintain it long term.Read more
Generally, if you’re switching to the equivalent health insurance cover, you don’t have to serve waiting periods. But, this is definitely not a one size fits all answer and you’ll need to confirm this with the new fund you’re thinking of switching to, which we can take care of for you.Read more
The Australian Government rebate on private health insurance is an incentive for more Aussies to take up health cover. If eligible, the government rebate helps to reduce the costs of your insurance premiums when you lodge your tax claim.Read more
The short answer is no, your health insurance policy may not always give you ambulance cover. Ambulance cover can get complicated depending on where you live and the concessions you’re entitled to. We team want to make understanding ambulance cover a whole lot easier, so we’ve put together this simple guide. This will help you navigate ambulance health cover and make sure you’re protected in the event you need to utilise this crucial service.Read more
Extras cover, also referred to as general treatment or ancillary cover, is a great way to claim health care expenses that Medicare doesn’t cover. If you’re unsure of the policy types and how you can benefit from extras, reading this guide will be very helpful.Read more
Private hospital cover helps cover the cost of your medical treatment and healthcare as a private patient in a hospital. This means, you’re covered for things like your hospital treatment and accommodation.Read more
The short answer is no, but most people do. Hospital and extras cover is often referred to as “combined cover”. People take it out because they like to be covered in case of an accident, or want choice if they require hospital treatment, as well as having support for their everyday health lifestyle.
The Medicare Levy Surcharge is a tax imposed by the Australian Federal Government designed to alleviate the pressure of the public healthcare system.Read more
Definitely not and the differences are much more significant than people realise. There are two types of health insurers – those who exist to make profits for investors or overseas owners and then there are not-for-profit or mutual funds who exist solely to benefit their members. It always pays to get advice from a third party like us.
All states – NSW, VIC, SA, WA, QLD, TAS, ACT, NT - in Australia have different health insurers who provide private health cover. If you live in the market of NSW or any other part of Australia, it pays to understand who your local health insurer is as some of the benefits and third party arrangements can vary depending on where you live.Read more
Private health insurance patients can avoid the long waits by being treated in private hospital, so you’re treated at a convenient time for you and you can choose who you’re treated by.
Health insurance premium rate rises typically happen from the 1st of April each year. Some health funds increase their premiums more than others. The 2017 average premium percentage rate increase announced by the Federal Health Minister was 4.84%.Read more