Australia wide survey reveals what people really want from their private health insurer

Research shows that smaller is better when it comes to private health insurance and customer satisfaction

Health insurance is really important to most Australians, with over 11 million people holding private cover, and for good reasons as it’s not cheap. On average health insurance costs us between $1,000 and up to over $5,000 a year, so we have the right to expect a lot.  But sadly, far too many people are being dudded by their health insurer when it comes to service and value for money.

Every year hundreds of thousands of Australians switch to a new health fund. People are getting a lot more savvy about their health insurance and taking the time to find policies which suit their lifestyle, needs and budget. It’s a major decision and can take a lot of effort. 

Here’s an example of what someone who used our service had to say:

“Compare Health Insurance Online was a refreshing change from the high pressure sales techniques used by their competitors. Professional knowledge, prompt communication and the best health fund recommendation are what prompted us to change our health fund of over 30 years.”

This is the norm from our members.

Put simply, it’s the best way to compare and most importantly be guaranteed to find a health fund that ranks above average for customer satisfaction.

You can browse for cover that suits your needs and budget, create a shortlist of policies you want to compare side-by-side, and then choose a policy that’s right for you.

Another thing people often don’t realise is they can qualify for industry specific health funds like Defence Health, Teachers Health, Emergency Services and Transport Health. Some of these funds enjoy very high customer satisfaction in recent surveys.

Every day Compare Health Insurance Online is helping people find better value health insurance with funds that remind people that health insurance is actually worth it.

People who use the Compare Health Insurance Online comparison service are constantly amazed at the huge range of quality funds that offer highly competitive pricing.

The final fact to leave you with: some of the fund options suggested by Compare Health Insurance Online outperform the big familiar insurers, not just on customer satisfaction, but on the other two things that matter to consumers, better coverage and more benefits.

Our online compare health insurance tool is completely free to use, plus our staff members are friendly health insurance experts, so give us a call on 1300 73 96 92.

How our service works

Enter a few details
1. Enter a few details

We’ll ask you some questions to better understand your needs and find cover that’s right for you.

Get An Expert Policy Comparison
2. Get An Expert Policy Comparison

Review your policy options and get a personalised quote with a health insurance expert.

Apply Online from your Quote or over the phone
3. Apply Online from your Quote or over the phone

When you’ve found the policy that’s right for you, apply online or give us a call and we’ll set up everything for you.

How we rate 5/5
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Very helpful

The person I spoke to was very helpful and not at all pushy. We ended up saving $1400 per year on family hospital cover.

Sarah HC
How we rate 5/5
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Great service & saved some money

I came across this service from a Facebook post and thought I had nothing to lose. And indeed I had everything to gain! Liz was most helpful - she did the hard yards in comparing my current cover with other funds in the market, and I ended up changing from our current provider with whom we'd been for over 30 years to another fund, providing high level benefits for a lower monthly premium. It was a seamless process with Liz making all the arrangements.

Margaret Blade
How we rate 5/5
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Fantastic customer service

Precise and very informative. Approach was very polite and friendly with a low key, non pushy style mixed with good humor, definitely very user friendly with sincere approach to needs of consumer and finally with an added bonus of excellent product knowledge. Thanks Tia.

How we rate 5/5
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I have only just joined

I have only just joined, but the advice and help I was given in finding the right policy for me was exceptional.

John McKay
5/5 heart rate
Tia’s service was great

She listened to everything I needed and I was able to save over $1,000 for the year on my health insurance. Thank you so much Tia :) Sarah, Greater Melbourne

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