Do People Worry Unnecessarily About Waiting Periods?

The Inside Scoop on Waiting Periods for Health Insurance

We all face health issues throughout our lives. While some are relatively minor, like a bad head cold or sprained ankle, there are those that are more chronic or acute. These often require regular, ongoing treatments with specialists on top of the possibility of surgery in a hospital.

Understanding waiting periods for health concerns is a major factor for many people deciding to take out private health insurance. In fact, “How do waiting periods work?” is probably the most common question we get asked.

Waiting periods are designed to prevent people from claiming shortly after joining and then cancelling their policy once they’ve received treatment. This “hit-and-run” behaviour would drive up health premiums overall and negatively affect members.

So, how do waiting periods work and what does it mean for you?

For many Australians, understanding how to navigate both public and private services for your health needs can go a long way to reducing your overall stress and further financial shocks for medical bills.

Typical waiting periods before you can make a claim include the following:

Hospital treatment type
  • Pre-existing conditions – 12 months
  • Pregnancy and birth-related services – 12 months
  • Joint reconstructions – 12 months
  • Eye surgery – 2 months
  • Psychiatric care – 2 months
  • Rehabilitation or palliative care – 2 months
  • Emergency treatment due to an accident – usually no waiting period.
Extras treatment type
  • Major dental – 12 months
  • General dental, optical, physiotherapy and other Extras services – 2 months


Different health funds often have different waiting periods or conditions for these services. For a start, it can be helpful to know what’s classified as a “pre-existing condition”:

A pre-existing condition is defined by law as any ailment, illness, or condition that you had signs or symptoms of during the 6 months before you joined a hospital table or upgraded to a higher hospital table. Your health fund will need time to advise you if your condition is pre-existing so be sure to check with your fund well before you go to hospital to make sure you are covered. (source

A quick chat with a our representative could help answer any questions you have about your own pre-existing condition – you can call us on 1300 73 96 92.

When you switch to comparable cover, waiting periods are waived

If you’re switching health insurance to a policy that includes services comparable to your old cover, the waiting periods you’ve already completed are waived by your new health fund.

This is known as “portability” and is a rule set down by the Australian Government in the Private Health Insurance Act 2007. The portability rule only applies to hospital cover, but health funds usually waive the extras cover waiting periods too.

For example, if you are 9 months into a policy and decide to switch to comparable cover from a Compare Health Insurance Online fund, your new fund will recognise the 9 months. This would mean that you’d still have 3 months to serve on hospital services such as pregnancy and joint reconstructions or for any pre-existing conditions. But the 2 month waiting periods for services like general dental and optical would be waived because you’ve already served them.

With health insurance there are no penalties or exit fees, like the kind you might find if you’re switching home loans or breaking a mobile phone contract.

The final step: shop around to get the best value for your health needs

The best way to ensure you’re getting the best combination of price and benefits is to compare policies and shop around. To save valuable time, you can use our online comparison service to do most of the work for you.

Call us on 1300 73 96 92, and we’ll help you find the best health cover for you from our panel of health funds.

How our service works

Enter a few details
1. Enter a few details

We’ll ask you some questions to better understand your needs and find cover that’s right for you.

Get An Expert Policy Comparison
2. Get An Expert Policy Comparison

Review your policy options and get a personalised quote with a health insurance expert.

Apply Online from your Quote or over the phone
3. Apply Online from your Quote or over the phone

When you’ve found the policy that’s right for you, apply online or give us a call and we’ll set up everything for you.

How we rate 5/5
heart rate
Very helpful

The person I spoke to was very helpful and not at all pushy. We ended up saving $1400 per year on family hospital cover.

Sarah HC
How we rate 5/5
heart rate
Great service & saved some money

I came across this service from a Facebook post and thought I had nothing to lose. And indeed I had everything to gain! Liz was most helpful - she did the hard yards in comparing my current cover with other funds in the market, and I ended up changing from our current provider with whom we'd been for over 30 years to another fund, providing high level benefits for a lower monthly premium. It was a seamless process with Liz making all the arrangements.

Margaret Blade
How we rate 5/5
heart rate
Fantastic customer service

Precise and very informative. Approach was very polite and friendly with a low key, non pushy style mixed with good humor, definitely very user friendly with sincere approach to needs of consumer and finally with an added bonus of excellent product knowledge. Thanks Tia.

How we rate 5/5
heart rate
I have only just joined

I have only just joined, but the advice and help I was given in finding the right policy for me was exceptional.

John McKay
5/5 heart rate
Tia’s service was great

She listened to everything I needed and I was able to save over $1,000 for the year on my health insurance. Thank you so much Tia :) Sarah, Greater Melbourne

Compare Now