On average, our funds cover you in more private hospitals
Private hospital agreements are important for health fund members because when an agreement exists, you will either have no out-of-pocket expenses or you’ll be provided details of your out-of-pocket expenses.
Most of our funds have just as many, and in some cases more private hospital agreements than the big for-profits.
Not for profit means more benefits for members
Our funds believe passionately that health insurance is about protecting the health of members, not making profits for others. They put members first: instead of operating their business around how they can profit from you.
Our funds are committed to returning more to members – providing more appropriate products, better service and returning more of your premium dollar back to you in benefits.
On average, the research shows members are happier year after year
5 of the top 6 funds in the 2015 IPSOS Net Promoter Score rankings were our funds. Net Promoter Score is an indicator of a person’s likelihood of recommending a product or service to another person. The top two for-profits ranked below the industry average.
As a group our fund members stay with their fund longer, too. This is another indicator of satisfaction.